Terms and Conditions

Registration

By access and use of this Website (the “Site”), you accept and agree to be bound by and comply with the Terms & Conditions. If you are acting on behalf of a company or other entity, such company or entity is also bound by these Terms & Conditions.

When you complete the member registration process, you agree to these Terms. These Terms may be updated from time to time. This agreement sets out the legally binding terms for your membership. Your continued use of topperlearning.com means that you accept any new or modified terms and conditions that we come up with. These Terms will always be available for users to read on this page. When using free services offered through Topperlearning.com’s third-party service providers, such as email, you will be subject to terms posted by these third-party service providers. Registration for Topperlearning.com signifies your agreement to those additional terms.

Topperlearning.com reserves the right, in its sole discretion, to deny you access to this Website or any portion thereof without notice for the following reasons (a) immediately by Topperlearning.com for any unauthorized access or use by you (b) immediately by Topperlearning.com if you assign or transfer (or attempt the same) any rights granted to you under this Agreement; (c) immediately, if you violate any of the other terms and conditions of this User Agreement.

License

Topperlearning.com, hereby grants you a limited, non-exclusive, non-assignable and non-transferable license to access Topperlearning.com provided and expressly conditioned upon your agreement that all such access and use shall be governed by all of the terms and conditions set forth in this USER AGREEMENT.

Delays in Services

Neither Topperlearning.com (including it and its' directors, employees, affiliates, agents, representatives or subcontractors) shall be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Topperlearning.com shall have no responsibility to provide you access to Topperlearning.com while interruption of Topperlearning.com is due to any such cause shall continue.

Use of Message Boards, Chat Rooms and other communication forums

If this Web site contains message/bulletin boards, chat rooms, or other message or communication facilities (collectively, "Forums"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum. By way of example, and not as a limitation, you agree that when using a Forum, you shall not do any of the following:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information.

Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

Conduct or forward surveys, contests, or chain letters.

Download any file posted by another user of a Forum that you know, or reasonably should know, cannot be legally distributed in such manner.

Termination

This User Agreement and the license rights granted hereunder shall remain in full force and effect unless terminated or canceled for any of the following reasons: (a) immediately by Topperlearning.com for any unauthorized access or use by you (b) immediately by Topperlearning.com if you assign or transfer (or attempt the same) any rights granted to you under this Agreement; (c) immediately, if you violate any of the other terms and conditions of this User Agreement. Termination or cancellation of this Agreement shall not affect any right or relief to which Topperlearning.com may be entitled, at law or in equity. Upon termination of this User Agreement, all rights granted to you will terminate and revert toTopperlearning.com. Except as set forth herein, regardless of the reason for cancellation or termination of this User Agreement, the fee charged if any for access to Topperlearning.com is non-refundable for any reason.

Means of Communication

By registering, you certify that all information you provide, now or in the future, is accurate. You also accept that we may contact you by SMS or email for verification and communication purposes. As per the DOT regulations, this will apply even if you are registered in the Do Not Disturb registry.

During registration, you will also have the option of receiving a variety of periodic emails. The option to receive any of these email products is completely yours. If, at any time, you do not wish to continue to receive any of these emails from us, you may remove yourself from the list by following the instructions at the bottom of each email. It is your responsibility to make sure we always have your current email address. If we do not, we will not be able to pass information to you. We will also keep you advised of new functionality and new product offerings via email from time to time.

About our Services

Students can test their comprehension by taking Online Tests, and keep track of their own performance, through their Topper Assessment Reports.

Ask a Doubt section enables students to post their doubts.

Exam Special Videos feature practice questions, model answers and step-by-step guide to solutions.

Explore Topperlearning.com products.

Topper Pre Board is a sample Pre Board test which is designed as per the syllabi and format of examination. Topper encourages users to take it but does not ensure 100% gurantee in the main examination. Evaluation and feedback of Topper Pre Board is a way to help student assess his exam preparation only.

Payments, Discount and Cancellation

Our continued services shall always be subject to complete realization of subscription amount in our accounts as clear funds. In the event, we do not receive the entire subscription amount as clear funds in our accounts before expiry of 72 business hours from the time your subscription is activated by us, we shall be at liberty to stop/ temporarily discontinue your subscription. We shall resume your service as and when we realize the subscription amounts as aforesaid.

TopperLearning reserves the right to amend discounts and the way in which they are calculated without prior notice. It also reserves the right to amend the Validity dates of the discounts.

TopperLearning reserves the right to suspend or terminate any offers / discounts or alter the terms and conditions stated herein at any time without prior notice. The Price on Store may or may not reflect the price after discount. Offers cannot be combined for additional discounts.

Subscription Policy

1. By subscribing to the TopperLearning you consent to accepting the policies and laid out herein.

2. We reserve the right to withdraw or add on new offers.

3. On successful payment of the subscription amount, a confirmation emailer providing the following details will be sent to the email address provided while signing up for your account online. ( Please do check the spam folder in case you do not find it in your inbox )

1. Start and end date of subscription
2. Features of your subscription
3. Receipt of payment

4. Payments for subscription can be made online on www.topperlearning.com .

5. Cash payments would not be acceptable for subscriptions.

6. Refunds

1. Subscriptions once confirmed cannot be cancelled by the subscriber and are not refundable.
2. We have the sole discretion to cancel or discontinue a subscription. Pro-rata refund shall be made in the event of cancellation of subscription from our side.

7. Complaints
Receipt of complaint shall be acknowledged within 48 hours and complaint shall be resolved within a maximum period of 1 month. A ticket number shall be provided for each complaint lodged, through which the customer can track the status of their complaint.

8. Chargebacks
Your chargeback claims will be processed as per the policies of the card issuing bank, acquiring bank and payment gateway. The said policies may be accessed on each such party’s respective website, or on demand by approaching each such party’s customer service. You can initiate the chargeback claim process by raising the issue wit h the card issuing bank, by following the procedure of the said bank. We will endeavour to support the card issuing bank, acquiring bank and payment gateway to the best of our ability, to assess the issue and come to an accurate determination.